Frequently Asked Questions
Find answers to common questions about our services, process, and how we work.
General Questions
Epex Logics is a premium web design agency specializing in creating high-end, conversion-focused websites for businesses of all sizes. We combine stunning design with cutting-edge technology to deliver exceptional digital experiences.
We're based in 52302 NH5 Jalil Town, GRW, PK, but we work with clients worldwide. Our team is distributed, allowing us to serve clients across different time zones effectively.
Absolutely! We have clients across North America, Europe, Asia, and Australia. We're experienced in working across different time zones and cultures.
We work across various industries including e-commerce, technology, healthcare, real estate, hospitality, professional services, and more. Our approach is adaptable to any industry's unique needs.
Process Questions
Our process follows four key phases: Discovery (understanding your business and goals), Design (creating stunning visuals), Development (building with clean code), and Launch (deploying and ongoing support). Each phase includes client collaboration and approvals.
Timeline varies by project complexity. A standard website typically takes 4-6 weeks, while e-commerce projects may take 8-12 weeks. We'll provide a detailed timeline during our initial consultation.
Your involvement is crucial for success. You'll need to provide feedback on designs, supply content, and make timely decisions. We handle the technical work, but your input ensures the result matches your vision.
You'll need to provide your brand assets (logo, colors, fonts), content (text, images), and any examples of websites you like. We'll guide you through what's needed at each stage.
Pricing Questions
Our packages start at ₨35,000 for basic sites and go up to ₨100,000+ for premium e-commerce solutions. The exact cost depends on your requirements, features, and complexity. Visit our Pricing page for details.
No hidden costs! Our pricing is transparent. Domain registration and hosting are separate if you don't already have them. We'll clearly outline all costs before starting.
Yes! We offer flexible payment plans. Typically, we require 50% upfront and 50% upon completion. For larger projects, we can arrange customized payment schedules.
Yes! We support early-stage companies with special startup packages. Contact us to discuss your specific situation and budget.
Technical Questions
Absolutely! All our websites are built with a mobile-first approach, ensuring perfect functionality across all devices - smartphones, tablets, and desktop computers.
We specialize in custom PHP development, WordPress, Shopify, WooCommerce, and Magento. We choose the best platform based on your specific needs and goals.
Yes! All our websites are built with SEO best practices. Our Professional and Premium packages include advanced SEO optimization. We also offer standalone SEO services.
Yes! We include CMS integration in our Professional and Premium packages, allowing you to easily update content. We'll provide training on how to use it.
Security is our priority. We implement SSL certificates, secure coding practices, regular updates, and monitoring. Our maintenance plans include ongoing security updates and backups.